Frequently Asked Questions
Find quick answers to common questions about our sarees, shipping, returns, and care guidance.
Are all your sarees 100% certified pure silk?
Yes! Every silk saree in our collection is woven with 100% pure silk threads and comes with an authentic Silk Mark certification tag guaranteeing pure fabric quality and genuine zari craftsmanship.
Does the saree come with an unstitched blouse piece?
Yes, all our sarees include an attached running unstitched blouse piece (approx. 80cm - 1m in length) designed to complement the saree pattern and borders perfectly.
What is the delivery timeline for orders?
Orders placed before 2:00 PM are dispatched on the same business day. Standard delivery within Australia takes 2-4 business days, while international express delivery via DHL/FedEx takes 4-7 business days.
What is your return & exchange policy?
We offer a hassle-free 7-day return and exchange policy on all unworn items with original tags and unstitched blouse piece intact. Returns can be initiated by emailing support@mjfashion.com.
How should I care for and store my silk sarees?
We recommend dry cleaning only for pure silk sarees. Store your sarees wrapped in breathable cotton or muslin fabric in a dark, dry space, and avoid hanging them on metal hangers for extended periods.
Do you offer custom blouse stitching services?
Yes! We offer custom blouse stitching and fall-pico edging services upon request. Contact our styling team via WhatsApp or email prior to order dispatch to add custom fitting service.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are protected by 256-bit SSL encryption.
How can I track my shipment after placing an order?
Once your order is dispatched, you will receive an automated email and SMS containing your live courier tracking number and direct tracking link.